Healthcare Outsourcing Services

With over 20 years management experience at the cutting edge of the industry, managing claims and contracts for CIGNA HealthCare, the global health insurance provider, SmartSource Ltd, brings a unique and specialist expertise in Healthcare outsourcing. Value is added by reducing costs, unrivalled effeciency in processing and adjudicating claims and enhancing deliverables to customers.

Health Insurance – Private, Corporate

• Claims processing
• Coding procedures
• Claims adjudication
• Customer enrolment
• Eligibility verification
• Insurance plans adjustments
• Customer care & retention
• Membership renewals
• Contract uploading

Government Health Services

• Medical card applications processing
• Coding
• Claims processing
• Claims adjudication
• Customer care
• Query resolution

“Security and Data Protection are at the heart of our operations”